I like that it's very customizable, allowing me to set up my own workspace or use the default templates as per my needs. It can be confusing at first but once you get used to it, everything becomes easy! I also love how it syncs with other apps such as Slack, so all our communication channels are available together. There isn't much to dislike about this software, however if there was something I would say maybe the price could be more reasonable considering its features.
We've been using this