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Digital Horizon Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
IT Infrastructure, Other IT Infrastructure

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Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

My experience using Digital Horizon far exceeds expectations

Great for managing accounts, I highly recommend their product over others out there - nothing! Have not run into any downsides at this point either so all in good with everything that they make available to us as an account manager/manager of small business owners clients.- Customer service is phenomenal!! Always friendly & helpful when ever you need them- They will go above & beyond (no pun intended) if requested by my client or myself because we truly want our customers successs like no other

Pros
  • they are proactive in working with my clients needs and help make any concerns or problems we face as their client
Cons
  • I don't like that we are required

Revainrating 5 out of 5

Works wonders when communicating w/clients & keeping record

It's easy to use, very good for tracking clients from start up all through lifecycle of their project or projects (if you offer more than 1.) Great tool! I like it because its simple yet has lots of features that help with managing my client relationships in one place; this is great if they have multiple people at your organization working together across different departments as well. Nothing really - I've been able to track everything needed via an email exchange between myself and them…

Pros
  • Easy to understand interface.
  • Lots helpful data points when looking into individual case/client work orders etc..very user friendly.like i said before nothing but positive about these guys!! :)I'd recommend everyone get access today so much easier then excel sheets
Cons
  • Not bad

Revainrating 4 out of 5

Excellent program and great customer service

The ability to create custom reports for our clients with ease of use is what I like best about this software. It's also very easy to navigate through all aspects, from creating new accounts to editing existing ones! Not much that we dislike as far as functionality goes but would love if there was an option to export files in different formats (PDF or Word). We have been able to easily customize multiple types of account statements using digital horizon so it has allowed us to provide more…

Pros
  • Everything is accessible from any location
Cons
  • I am sure it could be improved