Great for managing accounts, I highly recommend their product over others out there - nothing! Have not run into any downsides at this point either so all in good with everything that they make available to us as an account manager/manager of small business owners clients.- Customer service is phenomenal!! Always friendly & helpful when ever you need them- They will go above & beyond (no pun intended) if requested by my client or myself because we truly want our customers successs like no other