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Encore Consulting Services, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Encore Consulting Services, Inc.

Encore Consulting Services, Inc. is a privately-held full-service consultancy established in 2000 to provide business and technical services to our clients.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Outstanding support and services provided by the team!

They have been able to help us in multiple areas of our business! We were looking at ways to streamline our customer service process as well as some systems that could be used to better track the status of projects we're working on. I think they have come up with some great applications for these problems and we look forward to continuing to work with them! Their team listens very well and are very responsive throughout the project lifecycle. They also provide incredible support through…

Pros
  • I think the best thing about Encore Consulting Services is their willingness to listen and to think outside the box for creative solutions!
Cons
  • I'd like to see a greater variety of options for their standard pricing plans

Revainrating 5 out of 5

Great Product - Needs to update template offerings

I like that they are very organized with their work flow for projects as well as keeping track of time spent working so it's easy when billing your client at end if month or year! It would be nice if there was an option where you could see how much each person has billed instead of having them all lumped together under one category (i'm assuming this). Also some things seem outdated such as templates which can make creating reports more difficult than necessary depending what…

Pros
  • Easily accessible online interface to upload invoices in PDF format is best thing about vendor great system overall just wish sometimes template files need updating especially ones not saved locally already.but i've gotten ok response back by email once requesting updates done..hard copy receipt booklet printing works better tho :)
Cons
  • Minor Issues

Revainrating 4 out of 5

Great experience with professional services

I was working as an application developer at this time so it's very comfortable for me because I used to work with Java/C++ programming language before. The development environment they provided is also good enough since there are some IDE tools like IntelliJ or Eclipse available that you can use to enhance your experience while coding or debugging the software. Not much to say here except their support team is always ready whenever you need them and try to solve issues that arise during daily…

Pros
  • The support team is very available and is always ready to help me whenever I have some issues with products from Microsoft
Cons
  • It's very good software and I have always good experience with their products