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Envolved Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.5
Professional Services, Dotdigital Consulting

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Description of Envolved

Creates sustainable, profitable growth through customer centricity.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

A fantastic agency who really understands what modern technology and tools can do

The ability to be able create custom workflows for each project that are tailored towards our clients needs is amazing! I wish there was more flexibility with some of their templates but overall it's been great so far!! We have never had an issue using them as we've worked together since 2013 when they first launched here in Chicago at Pinnacle Bank Group where my husband works now (as VP). They're always quick witted about any problems or questions you may come across during your projectsโ€ฆ

Pros
  • The customizability, ease of use and the professionalism of the staff
Cons
  • I wish the ability to create custom workflows was a bit more flexible

Revainrating 5 out of 5

Excellent customer service and follow up

I like that we have someone who is always looking at our business to make sure everything runs smoothly for us! She has helped me with so many issues regarding my account; from making changes in billing structures or products offered (which was something they had stopped offering as of last year), but she does it all without being pushy - just gets right back into things when needed quickly while still keeping her cool demeanor about what needs doing next/how long until this can be done etcโ€ฆ

Pros
  • Ease + friendliness
  • Transparent, communicative
  • Excellent services provided throughout
Cons
  • Nothing here