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GuideCX Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Process Automation

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Description of GuideCX

GuideCX® is a client onboarding and project implementation management platform that keeps your clients at the center of every project by providing complete visibility into the work. Start a free trial to: • Invite everyone to the project—internal resources, customer teams, and third-party vendors. • Guide each step and stay on track with automated tasks, reminders, and updates. • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app. GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers. Start a free 14-day trial today!

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Type of review

Revainrating 5 out of 5

Easy tool that everyone should try at least once

The best thing about guide cx software, it's ease in use for both customer service reps as well as users (customers). It also has an easy-to-use dashboard which helps us keep track with our customers' requests/issues we are solving or working upon right now! I don't think there really anything bad i can say here because everything works fine so far but maybe some minor bugs could be fixed if they have time :D But overall this product is great! We manage all issues related to different products

Pros
  • Easy accessibility via mobile phone.
  • Very user friendly interface compared other apps used previously by my organization at least,
  • Lots more information that you need than just having access through your account alone like what happened before etc.,
  • Has lots functions such tracking tickets history / case management system ,.etc,..and many others..but mostly its very
Cons
  • Almost everything is ok