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ICM EUR 9.0 Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
IT Management, Telecom Expense Management (TEM) Services

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Description of ICM EUR 9.0

Avotus ICM EUR Voice (Intelligent Communications Management Enhanced Usage Reporting) is a solution of Avotus for Call Accounting and more, which is designed to capture both legacy and modern usage data produced in a telecom environment.

Reviews

Global ratings 1
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Avoton Solution Call Recorder enables simple, efficient solution

It's good that I can record my clients' calls without any help from their side. There are many features included for us the call recording agents as well as its very user-friendly also. The best thing about this software is that it records all incoming & outgoing client related transactions. It provides easy tracking and monitoring of phone calls done by our Agents/Reps during working hours i.e., 8 AM - 5 PM EST or USA Time Zone. You don't have to manually log such logs every time you conduct…

Pros
  • It is very easy to log calls
Cons
  • The software could be a log of the calls as well as the call recordings

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