The customer support is excellent! I am able to reach out via chat or email for help with any issue that comes up throughout my day-to-day activities in managing my account. Nothing so far - all has been very positive. If you are looking to use this product do your research thoroughly as there can be some minor differences between how it works compared to other products like Salesforce etc. Make sure you understand what features you need from an IVY LEAD solution (e.g., integration) beforeβ¦