The best thing about this software so far has been its ability to integrate with all of our other applications, like Salesforce CRM for example! It's very easy once you get used it but I think that there are some things out right now which could use an update (like being able connect directly from Outlook).
We have not had any issues as we've only just started using them recently - however when they were first released their support team was pretty good at responding quickly if something didβ¦