I like that they are always willing to help me with any questions or problems i have along my journey at work! They also make it easy as possible by allowing you access from anywhere via your computer/phone so there is never an issue of having someone physically present when needed. The only thing I dislike about them would be their billing process - sometimes its hard getting through all steps required due to how many options one has available (i think this could just get better). If anyoneโฆ
Pros
Ease in using system
Helpful staff for support issues
Accessibility remotely.
Easy scheduling changes within account management section
They were very quick to get back to us. I called a few times with a couple different issues, and they got back to me within minutes. The customer service person I spoke to was very knowledgeable and friendly. I am still trying to figure out why I cannot see my reports on my phone. This makes it difficult when I need to look something up. It is easy to get a hold of someone and have them fix a problem. Mangan Berlin has allowed my firm to reach more clients. They have expanded our reach in theโฆ
Pros
Also, the customer service is very responsive
Cons
So if you want a lot of features it's best to find a different service