I like how easy it was to use, especially for first time users! It's very user friendly with all sorts of features available in one place (and you can easily add more!). The support team are great too - they're always quick at responding when needed. Some things could be improved though, such as being able to edit uploaded files from within an assignment rather than having to go back out into another system; also there should be better instructions/tips given during setup process so newbiesβ¦