1) Downloading of files2). Easy to use interface3.) Great customer service (from both tech team members AND support staff!)4.). Price point5.), no ads in app6), I like that it supports multiple devices7)), easy file management8)). Not really, not yet at least9.). Sometimes takes longer than expected10., It's ok but could be better11%). If there was an option where one can store their media locally12); this would make things easier13; maybe?14.; This should definitely happen15)! The best thingβ¦