I purchased 3 replacement UV lamps for my water purification system. But on my system the lightbulbs didn't work and I don't think it's the company's fault. I suspect they were mishandled at the time of delivery. However, after confirming that I had installed them correctly and some of the other new bulbs were working, they kindly refunded me all my money even though the normal 30 day return period had expired a few months ago.