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Smartrak Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Supply Chain and Logistics, Distribution

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Description of Smartrak

Combine an innovation culture with the real-world experiences of people at the sharp end of fleet management and you get the solution you’ve been waiting for – Innovation that delivers applicable, proven benefits, whether you’re in the business of power poles or potholes. Smartrak’s solutions have been tested and proven in demanding deployments throughout Australasia and North America, and we’re proud to say that our customers have witnessed greater productivity, enhanced safety, improved operational flexibility and reduced management workload with every solution we’ve implemented. On-the-ground experience and innovative thinking – that’s real solution building. When wheels or tracks are turning, we’re in the cab, evaluating how workers actually use the technology. When managers are sifting through stacks of paper forms, we’re sharing their desk, looking for the information streams that will become your digitally integrated platform. When nature throws hurricanes and firestorms we’re guiding workers to safety and lining up the assets to rebuild. These are some of the reasons why we are confident we are the leaders in industries served by our portfolios. Smartrak is known within the government, utilities, healthcare, education, and emergency services sectors for its ability to use its business intelligence expertise to uncover key metrics. We understand that the true productive use of your most valued assets is critical to your success. Our world-class asset and safety monitoring solutions enable us to capture these metrics and transform them into actionable insights. Our solution is a highly configurable SaaS (software as a service) platform that can be tailored to our customer’s needs. Additionally, we have professional services and business intelligence expertise which allows us to further customise the solution to leverage the unique requirements and insights of individual organisations.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

User Friendly for Remote Workers/Field Technicians

I like how easy it is to use! It's very user friendly from start to finish. You can do so much using this software - we are able to track our employees as well as their equipment (if they have one). We also were able to add pictures easily to keep everything organized better than before. Sometimes when working remotely there isn't anyone around who knows what information needs updating but if someone does show up then all info gets updated immediately without having to wait until next work…

Pros
  • The system keeps an accurate record, provides real time visibility at any time with just about instantaneous reporting capabilities for those that want them.
  • even my grandma could handle doing her own set ups :)
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

A great software with excellent support

The system is easy to use and has all the necessary features required by our organization. It also offers various customization options which makes it more user friendly than other competitors products we have used earlier. There are many addons available online which can be downloaded easily from their website itself so as not to waste time searching them here. I would like to see some additional features added if possible. We were looking out for something which could help us perform tasks…

Pros
  • Easy accessibility
  • Very simple interface designNo need in installing software or running server etc.
  • Great documentation provided with examples
Cons
  • Not bad