The best thing about this software is that it allows you to track every shipment, which is a very helpful feature for our business. It also has some really cool features like the ability to group shipments by carrier so that we can see how long each carrier typically takes to process a shipment. There are some minor glitches that I haven't been able to figure out how to correct. For example, when using multi-carrier tracking, there is no way to add or delete carriers from the list of carriers…