The best thing about this software (aside from all of its features) was how easy it made my life as an owner/operator! I can't think of anything negative to say, other than perhaps needing more training in some areas - but we have had no issues with our support team or any customer service reps at this point. We are able to track every single shipment leaving us without having to manually check each one off against paper documents. This has saved me so much time, especially when things get busy