Header banner
Revain logoHome Page
united computer group, inc. logo

United Computer Group, Inc. Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

View on AmazonView on ЯM

Description of United Computer Group, Inc.

Tools. Knowledge. Value. UCG is a technology solutions provider for the mid-market. UCG is conveniently located in the Cleveland, Ohio area. This allows them to effectively service their over 1,000 IBM Power Server clients in Ohio, Michigan, Pennsylvania and other surrounding states. http://www.ucgrp.com/about-us.html

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

United Computer Group, Inc. - Review Of User Cloud Group

The customer support team was great! Always available when we needed assistance with our setup or questions regarding our subscription needs. I would highly recommend using this software. There are no downsides as of now that i can think of but if you have any issues please get in touch with their support staff who will be happy to assist you. They were always quick to respond so all communication went smoothly. We used it for creating user accounts for employees at work. I have worked with UCG

Pros
  • It is very easy to administer and use
Cons
  • The layout looks old and outdated

Revainrating 5 out of 5

Great Customer Service, Excellent Software

I like that they have great customer support! They make everything so easy when it comes time to set up our system or troubleshoot any issues. Sometimes there seems to be some lag between submitting an issue through email and actually hearing back from someone about my problem but this has been rare since we started using UCG's services. We are looking forward to continued growth with their help! If you haven't tried running your business operations without having to worry about all of those…

Pros
  • Great Customer Support
  • Easy To Use Software (It is well designed)
  • Very Helpful Staff at every level in contact center.
  • Ease Of System Upgrades/Updates
Cons
  • Some cons

Revainrating 5 out of 5

Very beneficial customizable solution

We have been using UCG for the last five years and have been very happy with their service. Their staff is very knowledgeable and helpful. They have been able to customize our system to meet our needs. We are looking forward to the next five years with UCG. Nothing at this time. I would recommend UCG to anyone in need of computer support. They have been able to meet our needs. We have been very happy with UCG. The best thing about this software is that it helped us solve our problems of storing

Pros
  • Easy navigation
  • Simple interface
  • Great customer services team!The most satisfied part was how quick they were responding when we needed help or had questions.
  • Excellent technical assistance from them too always willing & ready whenever you call back again if there's anything else required after your initial solution/assistance
Cons
  • None