TrendSeeker detects, analyzes, and reacts to trends on any table in your ServiceNow instance.
You define the trend parameters, and let TrendSeeker do the rest - set it and forget it!
Available @ https://store.servicenow.com
I like that it is easy for my team members who are not technical as well as myself (who has only basic knowledge) to use this software without having too much training required.
Also we can easily customize our own dashboard with more information such as graphs etc which makes us feel comfortable using it daily basis. One thing i dislike about this product is its price tag when compared to other similar products out there but considering how useful it really helps me manage all of my projects…
Pros
A great way communicate & collaborate
Easy accessibility from anywhere
Very user friendly even non technical folks could be trained in very little amount