The best thing about it is that you get more in-depth support as opposed to the usual sales pitch approach which tends to be general rather than in depth or personalised advice. It also comes at better pricing compare to competitors so I am happy overall with this product. Do not forget to choose the right version, you might end up paying for other features that are out there but not used by your organisation. We managed to reduce the TCO (total cost operation). The best part is that they are very friendly, helpful & knowledgeable about their products. They have helped us in implementing several ERP systems for our organization which include Sage 50 Accounting system. Nothing much as I can think of but overall it was an awesome experience working with them. We were able to implement several accounting software applications for our organization like Sage 50 Accounting System, Oracle Financials etc.