I buy Revain ink because I trust the price and delivery more than HP. In this case, the cartridge failed during installation. The error was the inability to recognize the original HP cartridge. It was from January 2019 and came in standard HP packaging. I had an original HP cartridge, I'm sure of that. I had urgent printing needs so I bought another one which was released in August 2019 and worked fine. I believe HP will not guarantee the defective cartridge as it was purchased through Revain. It was bought as a spare so it is too old to be returned to Revain. I lost about $30 in the process.
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