Fixed I can only conclude that their gear is bad and that they are using this tactic to discourage returnees. I will NEVER do business with this company again and would advise anyone looking for CCTV cameras to look elsewhere - follow my original post - 8 port unit came out of the box with a bad port, I kind of ignore it because I only have 7 cameras. I proved the blocking was the problem by switching the wiring from a working camera to a port I thought was bad. This camera stopped working, but when switched back to the original connector it worked again. After numerous emails asking me to check the camera and wiring, and again and again maybe the problem is a bad camera, I finally gave up. From the misunderstanding and the language, it was easy to see that the real problem was that the person responding to my complaints had very poor command of English, making accurate and/or meaningful conversation almost impossible.
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