Review on helpmaster by James Duffield

I like how easy it was to set up my account/connections once everything has been installed (no technical skills required). There are some quirks when using web chat or email but these can be fixed by contacting their tech-support staff who will do all they could to assist you so as not inconvenience other customers waiting longer than necessary while fixing bugs. We use this software at our organization - we've had no issues whatsoever since setting things up nearly 2 years ago now. It's very helpful because most people don't understand what ticketing systems should look like nor have time available themselves to train others properly about them if there isn’t someone already doing just such training. Instead of having multiple individuals assigned tickets each day one person handles many accounts which reduces workloads tremendously without compromising quality / efficiency. The only downside would perhaps being able to see more information regarding an individual user within his profile page instead of logging into another window separately every.