Review on Aannya Call Management Suite by Chad Judex

I like that you can see what your agent has done in the past, even if he/she was off shift when an important event occurred. It sometimes takes some time for the info to show up in the system if it's been days since the call occurred. The reporting tool makes it easier to track reports across multiple agents, especially those who are not always at their desks or logged into the system. I am able to keep in touch with our team during downtime by sending them text messages. This helps us avoid getting stuck without someone on duty to help clients. The most impressive feature is that it is very simple and easy to use. The interface is very clean and clear. I have been working with other call management systems that were very complicated and difficult to use. I do not have any dislikes. I have been very happy with the service provided by the company. I highly recommend this product to anyone who is looking for a simple and easy-to-use system. I am solving the problem of handling my incoming calls.