I bought a new renovator and before that a wrench with batteries from this company. after working for 2-3 hours as a renovator (I installed the door frame and cut something in it), I saw that the batteries were hanging on it and breaking the landing surface, I inserted a second battery, there is also a gap, and during operation there is even more loosening, I regret that I bought a tool from this company, before that there was Bosch and Makita, there were no such stocks, if such damage after half a day of work, then I can’t even imagine what will happen after a few months, it will probably fall apart.
Attached some photos to show the product's warranty and customer service.
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