Review on Quantivate Complaint Management by Jeff Payne

The best thing about this software was its customer support team, they were always polite to me whenever I had any issues with it or needed help in using their products/features etc., They are extremely helpful! And also there's no other complaints management system like theirs which has such great features as well user-friendly interface for all users including non technical ones too (like my mom).

There should be more tutorials available online so newbies can learn how useful these tools really work out when used properly without getting into trouble later while solving customers' problems. We solved our issue regarding tracking & monitoring incoming calls from clients after implementing Customer Success Manager feature offered by them - we could track each call made / received alongwith time taken to resolve an incident reported through phone number provided during registration itself. It helped us keep a tab over every client who complained against one another via different channels i.e.- email,.