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365Ticketing Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Help Desk

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Description of 365Ticketing

365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Kronos Ticketing Software- Great Solution For Project Management

I have been using this for my workplace to manage tickets across different projects that we are working in at any given time. It is very easy set up with no training required whatsoever! The only thing i dislike about it personally would maybe be if there was more automation available but otherwise its great so far - you get what u pay for right? If your looking into something like this then take advantage of their trial version because they do give out free trials before purchasing anything…

Pros
  • Easy use, quick setup
  • Not complicated or convoluted software just simple enough which can help anyone understand how things should run smoothly.
  • Can check statuses easily by simply opening tabs instead needing new windows opened everytime someone needs information as well.
  • Great way make sure everything gets done properly & efficiently :)
Cons
  • It is hard to say

Revainrating 4 out of 5

Great Solution For All My Business Needs

I love that it's so easy to set up tickets for our team members who use this platform regularly at work! It is integrated with Slack (which we also have), meaning one less thing you need in your inbox every day. Nothing really - but there are a couple things I wish were better organized within my account like creating folders/categories would make life easier when searching through all of them all the time!! Try out their trial version first before purchasing because they will only charge once…

Pros
  • Easy interface
  • Allows me access easily, especially since everything syncs automatically.
  • The ability allow people outside an organization see what projects or items require attention as well makes sharing much simpler compared other tools available today such Twitter etc
Cons
  • That no filters exist currently which limit search capabilities;

Revainrating 5 out of 5

Kronos Ticketing Software- Great Solution For Project Management

I have been using this for my workplace to manage tickets across different projects that we are working in at any given time. It is very easy set up with no training required whatsoever! The only thing i dislike about it personally would maybe be if there was more automation available but otherwise its great so far - you get what u pay for right? If your looking into something like this then take advantage of their trial version because they do give out free trials before purchasing anything…

Pros
  • Easy use, quick setup
  • Not complicated or convoluted software just simple enough which can help anyone understand how things should run smoothly.
  • Can check statuses easily by simply opening tabs instead needing new windows opened everytime someone needs information as well.
  • Great way make sure everything gets done properly & efficiently :)
Cons
  • It is hard to say

Revainrating 4 out of 5

Great Solution For All My Business Needs

I love that it's so easy to set up tickets for our team members who use this platform regularly at work! It is integrated with Slack (which we also have), meaning one less thing you need in your inbox every day. Nothing really - but there are a couple things I wish were better organized within my account like creating folders/categories would make life easier when searching through all of them all the time!! Try out their trial version first before purchasing because they will only charge once…

Pros
  • Easy interface
  • Allows me access easily, especially since everything syncs automatically.
  • The ability allow people outside an organization see what projects or items require attention as well makes sharing much simpler compared other tools available today such Twitter etc
Cons
  • That no filters exist currently which limit search capabilities;