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Dhound Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
IT Management, IT Alerting

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Description of Dhound

Dhound is a Security-as-a-Service Solution that provides web security monitoring by: - agent-based collection and analysis of security events on your web server; - detecting and alerting about intrusions and suspecious activity; - auditing outgoing traffic and data leakage detection; - tracking events that are important for your online business (logins on websites or admin panel, downloading files, changing account information, etc.)

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Excellent Service & Custom Solution Tailored

The support team was responsive, friendly, professional and thorough in our implementation of their product. They were also very active during the project itself - which we really appreciated! We had some issues with performance but they quickly rectified those to make sure it ran smoothly for us once implemented. I would recommend them highly as they are an excellent business partner through the entire process from idea conception through deployment and beyond. It's been very helpful having…

Pros
  • Amazing tech stack
  • Very easy to use/learn interface (even newbies learn fast)
  • Excellent customer service is always accessible via live chat etc.
  • Great price point compared against competition
Cons
  • There are troubles

Revainrating 4 out of 5

Great Service - Helps protect against Ransomware

I like how easy it was to set up with my ISP, as well as all of our devices' IP addresses being scanned at least twice per hour automatically without having to log into anything or change any settings. It's also very customizable; you can customize your alerts if they're not working correctly for whatever reason (which has happened). There are some features we'd prefer over others but overall this service works great so far! We've been able to see when someone attempts to access one of our…

Pros
  • You don’t need extra security measures because nothing will ever happen unless specifically told otherwise within Dhounds system before hand
Cons
  • Would love more options regarding alerting users other than email notifications only

Revainrating 5 out of 5

Terrible customer service and limited options

You've got to have an account with them at least one month if you want any level of support, even then there's very little they can help you do beyond basic email filtering/blocking for certain domains (which I understand comes standard). They're good about sending emails out when someone gets reported or banned. At this time there are not many features available, so it would be best to use something else in your situation before considering them. It was great having access to our network from

Pros
  • Easy peasy user interface
  • Great reporting capabilities within Webroot admin portal
  • Can send automated alerts via Email / SMS upon being triggered.
  • Good amount active users helps keep services up & running without getting too oversold during peak hours.
  • Abilityto run as VMware guest OSes using vSphere 5 Enterprise Edition

Revainrating 5 out of 5

Easy-to use web analytics solution: Dhound

It was easy to setup, with minimal effort required from my side. The reporting feature provided adequate support for our needs at a reasonable price point. I have not encountered any issues with this package within 6 months of its implementation. My employer has been satisfied as well which speaks volumes about their experience when implementing such services. There's nothing to dislike in terms of service or product quality. So far so good. We were looking for something affordable and…

Pros
  • Can provide complete insight into website performance including web application response times alongwith page load time analysis.Can help business gain better visibility across all pages visited most frequently (using heatmap) hence providing them full control over site navigation & content creation process via advanced filters etc.
Cons
  • Secret