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Enterprise Visitor Identity Management Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of Enterprise Visitor Identity Management

At AlertEnterprise, trust is at the center of everything we do. We bring people, processes, data and technology together in true security convergence.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Best data integration of any system out there

AlertEnterprise is the only company we know of that can integrate our two data sets, our on and off the premise, in a way that can be tracked and measured. And, the AlertEnterprise team is super responsive and helpful. I cannot think of anything I do not like. We have a very, very, very old data set, and AlertEnterprise helps us track it. And, we can do things we probably couldn't do on our own. The software has been very easy to use when it comes to creating user accounts (we have over 70…

Pros
  • They listen better then anyone they truly understand what i am trying achieve
  • Their products actually work unlike many others who either don’t care enough how their product works.
  • Easy access from anywhere via mobile devices & web browsers at no extra cost if needed
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Love their product direction and customer support

I like that it integrates with Salesforce, which makes onboarding process easier. It also allows for more granular controls over who has access to what within my organization. The dashboard can be a bit overwhelming, but they're working on fixing this. If you need more robust reporting capabilities than just a basic dashboard, you should look elsewhere. It's not as user-friendly as other solutions. They are looking into creating an API that would allow us to create our own dashboards. We're…

Pros
  • Integration between SFDC
  • Strong password policy (cannot reuse)
  • User interface is very easy/intuitive; intuitive enough even someone new at HR tech could figure out how get everything set up quickly.
  • Easily add users when needed in bulk through CSVImport feature eases importing data during annual enrollment period.
  • Can restrict certain permissions

Revainrating 5 out of 5

Very useful platform with many potential uses

The ability to create different types of profiles for each visitor and assign them to specific departments or projects. Also, the ability to track visits from visitors who have been referred by another user and then assigned to that referrer's profile. I dislike how some of the features don't work as intended so it requires constant testing and troubleshooting to make sure they're working correctly. Enterprise Visitor Identity Management helps us keep track of our customers' time spent on our…

Pros
  • It enables tracking analytics without having access into CRM system(s) making implementation less complicated than other tools out there with similar functionalities
Cons
  • Some cons