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hotelminder Review

2

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Vertical Industry, Hospitality

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Description of hotelminder

hotelminder is a management and distribution solution with tools and features in one system to help you manage room rates and bookings from one interface.

Reviews

Global ratings 2
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent solution to assist with managing hotel room bookings

We have been using HotelMINDER for years now, it has proven itself over time as an excellent tool that enables our team members across multiple locations around Canada (including Vancouver) keep track of all reservations at once via their mobile devices! It also allows us access into other systems such like Salesforce so we are able sync up guest information between departments quickly & efficiently without having duplicate data entry or workflows needed throughout differentโ€ฆ

Pros
  • Easy to use interface with great visual appeal; easy way in organizing your business travel needs.
  • Great customer service when issues arise during system glitches
Cons
  • Almost never

Revainrating 5 out of 5

A must program and tool in today's hospitality world

I like how easy it was for me as an owner of this property (and not so much my staff) keep track! It has been very useful, keeping us all up-to date about our guests' stay at each location we have. The only thing that would be nice but isn't really necessary - maybe some sort of 'hotel budgeting'. We've had no problems using HotelMinder thus far; however their customer service team can sometimes seem slow/distant when answering questions or issues via email. They are great though once theyโ€ฆ

Pros
  • Great Customer Service Team.
  • Ease in staying updated with current reservation statuses,
  • Good looking interface design&/or layout is simple yet effective enough without getting lost within navigation areas between pages , Updatable system allows ease into changes made by user upon request from support personnel during regular working hours
Cons
  • So-so