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JN Software Services LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of JN Software Services LLC

Integration Solutions - Internal to Internal, Internal to External and External to Internal.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Integration Platform That Gets Results

The ability to do complex data mapping which will allow us to easily integrate with both the internal tools and external tools. Also, the ability to export large volumes of data as a custom csv file. For the most part, this has been flawless. Not much to dislike. Really, I think they are great. The pricing could be a little less and the tech support could be a little better. I needed customizations to our data mapping and we were promised the ability to integrate some of our ERP systems to our…

Pros
  • The interface
  • Ease of access for clients/customers.
  • Great customer response times! (usually under 24 hrs)
  • Easy implementation process; no extensive training required if using prebuilt templates
Cons
  • There are disadvantages

Revainrating 5 out of 5

JN Software Services LLC - Great tool if used properly

The best part is that it has all my data in one place so I don't have to go back and forth between programs. When there are problems with the program, you can contact customer support directly without having to wait for an email reply from another department. Sometimes when updating, the system gets stuck at "Updating" stage where you cannot do anything else until told otherwise by techs or CSR's. We're trying to merge two systems together into one but still keep our current database intact…

Pros
  • Everything works great most times too! Nothing major breaks down often which keeps this going well overall
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

A Great Solution For Making IT Easier To Work With

The interface is easy for end users who don't have technical skills but want help with their systems or databases. We could not get our data out of an old version into another newer one without some workarounds that were difficult to implement. I would definitely recommend this product as it has helped streamline processes in my organization by allowing us access from anywhere via mobile devices. It allows employees across multiple locations at different times throughout the day to be able to…

Pros
  • It's easy to use, very user friendly, and very customizable
Cons
  • I wish the software would allow you to view all the work orders in one screen like in Excel