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LessChurn Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Customer Success Software

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Description of LessChurn

LessChurn is a solution designed to help users increase revenue by reducing churn while tracking exit feedback.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

More Features Would Be Great But This Tool Works Very Well For Us At Least

The user interface of this tool was easy for our customers who are not tech savvy at all, they can easily use it without any problems or issues with their business needs! It's also very quick in processing payments so we don't have much downtime when using lesschurn as compared my other competitors which take longer time than expected before I receive payment from them after receiving orders/transactions etc.. We were able solve customer retention issue because most people want more features…

Pros
  • Easy to navigate; simple UI no need knowledge about coding languages / software engineering skills just run through steps quickly by anyone even non technical users will love how intuitive isLess Churns User ExperienceEasyTo UseIt works perfectly well across platformsMobileFriendlyThe abilityto scalequickleywith new requirementsand growthis perfecto
Cons
  • Zero

Revainrating 5 out of 5

Excellent Tool For Retention Tracking And Understanding Your Customer Behavior

The platform has been very helpful in getting our customers engaged with us again after they have left for other platforms or services, it's also helped me understand why my site was losing visitors so I can make changes that will drive more traffic to our website! It took some time at first but now we are seeing great results from this tool, keep up the good work!! Our biggest challenge right now is creating new content that engages our user base. We realized that there were too many similar…

Pros
  • Very easy interface
  • Customer satisfaction ratings/reviews displayed within report
  • Provides detailed information regarding customer journey (what pages did / didn't lead directly) leading toward churning event.
  • provides ability do analyze visitor exit path
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Best Call Recording Software That Every Company Needs For Retention

I like how easy it was for me as an agent, new or old employee of lesschurmamt use this software in order improve our retention rate with customers who are leaving us due lack service quality/experience we provide them! There's nothing dislike about using LESSCHURMAMT but i would love if they can add more features such feature where agents could post call recordings which will be helpful when resolving customer issues without having additional staff member at hand during business hours…

Pros
  • The interface is pretty simple yet effective enough.
Cons
  • I don't really have any dislikes about this, everything is just fine