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Qubicles Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Qubicles

The Next Generation of Contact Centers is Unlimited. It’s Usage-Based. It’s Global. And It’s Powered by Blockchain. We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes ondemand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard. All the features needed to run your contact center, at an affordable price.

Reviews

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Type of review

Revainrating 5 out of 5

Best of both worlds - easy technology and intuitive process

I love how seamless it was to learn, implement & use this software! There were some minor glitches here or there but they are being addressed as we speak so that's great news for us at first glance!! Definitely recommend if you're looking into having an all in one solution where your agents can easily access their tasks from anywhere using any device without needing additional apps/software installed etc.. We've been able to reduce our agent turnover rate significantly since implementing…

Pros
  • All these features make things super convenient especially now due t COVID19 circumstances requiring social distancing among others :) : )
Cons
  • Minor Issues