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Stepworks Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing Services, Branding Agencies

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Description of Stepworks

Stepworks is an international branding agency based in Hong Kong. We help organisations create valuable competitive advantages with better branding and marketing communications.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Excellent service at all times and always thinking of solutions.

The professionalism of this team! I can't think about any thing that could be improved from our experience working together, we were engaged to do some rebranding for one particular brand; but also ended up doing work across many different brands over time which was very much appreciated as well :). They are always thinking ahead when it comes down too creating solutions rather than following processes or procedures - they want us all just "to get what's needed done" whilst still being super…

Pros
  • We've had several opportunities come out since first hiring them back almost 2 years ago now &
Cons
  • Will fit

Revainrating 5 out of 5

Great people who care passionately: Stepworks

Their process for our website build was easy to understand, very informative but also fun! I have not encountered many clients that are as open minded about business concepts and design like this team of professionals, nothing at all really. They were extremely flexible and accommodating of my ideas (sometimes too much). The content management system they used during production had some issues which made it hard to upload new pages once completed. Also there seemed to be a bit more work than…

Pros
  • Great communication.
  • Flexible pricing structure,
  • Very talented designers who know exactly where things should sit visually etc., ) Easy going approach towards projects even though deadlines may change frequently due
Cons
  • Minor Issues

Revainrating 4 out of 5

Fantastic guys = really good customer service

The team at step works have been very helpful, they are always willing to go above & beyond for you! They understand your needs as well as what makes them unique so that all of their work comes from this understanding rather than just having someone who can do anything thrown into it without any thought or consideration about how things should be done best by us (the client). I would highly recommend working with Stephan - he's fantastic but also has great people skills which helps immensely…

Pros
  • The team at stepworks are willing to go above & beyond for you
Cons
  • Their turnaround times will make anyone feel like superman after being stuck waiting around forever while other agencies seem slow moving compared to

Revainrating 4 out of 5

Excellent customer service and professional approach

The team at stepworks have been extremely professional, helpful and friendly since we started working with them. They are always looking to develop new ways of doing things for us and we value this very highly. If there was anything I didn't like about working with stepworks it would be that we were sometimes left feeling that there wasn't as much of a'step' from one idea to the next so they could find themselves more easily. But this doesn't reflect on their services or abilities at all. We…

Pros
  • The team and the way they presented their thoughts and ideas made it easy to work with them and understand what they wanted our logo to look like and represent
Cons
  • Nothing really, we have had a good experience