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Upcall Review

1

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Customer Service, Contact Center Software

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Description of Upcall

Upcall is a collaborative call outsourcing platform, allowing businesses from around the world to create smart outbound call campaigns in less than 5 minutes and ready to make sales, survey and marketing phone calls.

Reviews

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Type of review

Revainrating 5 out of 5

Great System For Allowing Managers To Track Everything

The ability for me as an agent/representative of my business to be able to easily manage all aspects of our outsourced work with one system makes this tool very easy to use. I love that they are always updating their product so it keeps getting better! Nothing at this time! If you're looking for something simple yet powerful then upCall has got your back!! It's great if you have multiple reps managing different accounts because everything can go through 1 central account manager which helpsโ€ฆ

Pros
  • Great customer service
  • Very user friendly interface, no programming needed.
  • Easy access from desktop or mobile device (iOS & Android)
  • Ability track progress in real time across many clients without any additional software required
Cons
  • So-so