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Updox Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 4 out of 5

Send and receive documents securely

The best part is that you can send files quickly without any hassle. I have used this application for sending documents from my office to my clients who are working outside my country. Files get uploaded with ease and reach their destination at the right time. Sometimes we receive messages back from our clients saying that they did not receive the file. This is really annoying as it causes delay in communication. It's not that expensive and worth using for small businesses. For small companies

Pros
  • It's easy to use and the documents are sent within seconds
Cons
  • It's a bit expensive and not much of a good option for small businesses

Revainrating 5 out of 5

A good solution if looking into an electronic prescribing system

The ease of use and the fact that it runs on their cloud platform so very little is required on our end. The reporting capabilities and how the reports are created for the physician's to review are what I appreciate the most. I dislike that it is only available in the US. It would be nice to have the same thing available for international offices. It is easy to train your staff on the application. The physicians love the ease of sending a prescription electronically instead of paper. The only…

Pros
  • Also if doctors wish he could view patient info thru web version from his computer
Cons
  • Minor Issues

Revainrating 5 out of 5

Simple and Intuitive- User Friendly Program

I love how easy it is for me as an office manager/administrator of my practice's clinic operations department (and our billing) with this software! The customer service has been great from Day 1 when we first got started using their product--we've never needed support or assistance in any way that wasn't resolved immediately after submitting via eMail inquiry form online through upDocs Support Center page within 24 hours!! They have helped us set everything out just right including all forms…

Pros
  • Easy emailing capability directly off patient management system screen without having need do anything else beyond select proper prewritten scripted Email button located
Cons
  • All fine

Revainrating 5 out of 5

Review to updatexy - my experience using and trusting

The best thing is that it's very easy for use since all you need are just few clicks of your mouse or typing in some codes. It has great features such as auto payment option which makes billing process easier than ever before especially if one uses insurance plans from large companies like mine (United Healthcare). I didn't really have any issue with this software although sometimes there was lag when sending messages but overall everything seems fine about updoxy! Nothing yet because i haven't

Pros
  • Very simple to install, no coding required.
  • Ease of understanding UI/UX design
  • User friendly interface; Easy navigation through multiple pages without much hassle
Cons
  • Nothing