I am using VNS for years now, it is very good system! The support team never fails in providing great customer assistance with all their services (IVR/ IVC options). If you need any help while working - they are always there ready at your side 24 hours 7 days week via phone or email contact form provided by them which can be easily accessed through mobile application as well if required. Sometimes when we have some issues related voice quality of calls its not handled properly but everythingβ¦