Absolutely, not satisfied with INSTAshiatsu.Manufacturer stated they were issues with this particular massager , so they claimed to have pulled it off the shelve. I didn’t know at the time I bought it was defective. I was excited, told a friend who bought it. When mine stopped working, I was offered a replacement bc this was something I really needed due to chronic neck, shoulder & lower back pain. It was the perfect size. Little did I know, it was problematic from the start. I should’ve requestSee full review