If you don't meet their KYC needs, they will freeze your funds, spin you along, and never release your money.
I'm Greek, and my passport and government id are in both Greek and Latin characters, but my utility bills are all in Greek. The names on all match in Greek.
Initially they okayed my account application. So I deposited some BTC. It's now two weeks, and the funds are locked. They say I can't meet their KYC needs, but they won't let me transfer out my balance.
This is a question of LiquiSee full review