The First support ticket response is quick. From there on forth, I haven't heard anything in over a month now. Frustratingly enough, any new support tickets are closed immediately, yet they can't even provide a "we're still working on it, don't worry" update on my missing deposit ticket. It's fine to be busy, but no communication is just plain unprofessional. For all I know my money's in limbo and they won't help get it back.See full review