As a loyal customer of women's fashion I had high hopes for this tote .Sadly, it fell SHORT of my expectations. The pros are that the leather quality is decent, giving it a somewhat luxurious feel. However, as a result of my tests, I determined that the shoulder straps are uncomfortable and prone to digging into my shoulders. This makes it impractical for everyday use, which is a major drawback. Overall, I'm disappointed with this handbag..See full review