About MEW
MyEtherWallet (MEW) is an open-source, Javascript-based tool designed to generate Ethereum Wallets and send/receive transactions on the client-side. MEW is one of the most accessible Ethereum Wallet options available. It is easy and fast for users to create their first wallet and learn about Ethereum.
MEW doubles down as a helpful interface for accessing already created wallets, such as hardware wallets, extension wallets, mnemonic wallets, and MEW wallets. There is a significant amount of freedom in using this tool, but with that comes tremendous responsibility.
MyEtherWallet can be dangerous if you don’t take precautions to prevent the loss of valuable private data that would enable third-parties to gain access to your wallet.
MEW’s story began in 2015 when Kosala Hemachandra and Taylor Monahan launched it for the first time. Since then, MyEtherWallet has grown consistently and established itself as the number one Ethereum wallet, for beginners and experienced cryptonauts alike.
MyEtherWallet enables users to harness the Ethereum blockchain’s power and effortlessly manage their ETH and ERC20 tokens. It is considered to be one of the most secure and intuitive Ethereum wallet and platform.
Since its launch, many other additions have been made to the wallet, specifically hardware wallet support, the MEW wallet, and the Swap features. One of the latest additions is buying an “.eth” domain, which can be used instead of your public address.
We will cover everything MEW related in great detail in this exclusive Revain review.
Table of Contents
- Who is behind MEW?
- Secure Platform
- Keeping Safe with MyEtherWallet
- Buy Crypto with a credit card
- Mobile Application
- Creating a new wallet with the mobile app
- Restoring a wallet using the MEW wallet mobile app
- Chrome Extension
- Creating a New wallet
- MyEtherWallet Wallet Options
- MEW features
- Adding custom tokens
- MEWConnect Protocol
- MEW Community
- Support
- Legal
Who is behind MEW?
As mentioned briefly in the intro, Kosala and Taylor are the prominent people responsible for the creation of MyEtherWallet. Kosala is still working on the platform at the time of writing, while Taylor has moved on to other things.
They describe themselves as a skilled, talented, and hardworking group of individuals who share the passion for creating an accessible and fair financial future.
According to the website, 15 employees are working on MyEtherWallet, and this data is also reaffirmed on LinkedIn and Crunchbase.
Kosala Hemachandra
Dabbling with crypto in college enabled Kosala to grow curious about a better way to manage Ethereum, which eventually gave birth to MyEtherWallet. His extensive computer engineering background made it possible for him to build the company from the ground up, together with his cofounder Taylor.
Brian Norton
Currently working for MyEtherWallet as the Chief Operating Officer, Brian provides extensive knowledge MEW an excellent wallet for all. His background includes operations, digital content development, and brand strategy, making Brian a valuable part of MEW’s team and helping them organize their time and energy in the most productive way.
Olga Kupchevskaya
Olga can be considered an internet-shy person. The best source of information about the elusive Vice President can be found on a podcast by CoinHQ titled “Interview 91: Olga from MEW”. There we learned that Olga used to study with Kosala, which ended up being the platform on which they discussed working together on MEW.
During the time Kosala was spearheading the company, Olga was finishing up her master’s degree. She eventually changed her thesis from a machine learning topic to a blockchain topic.
Alexander Komarov
Alexander is a multidisciplinary designer with a 15-year background in UX strategy experience. He’s worked with big-name brands like HP, GameStop, and Dow Jones. He is passionate about product design, and with MEW, he can drive the project from conception to implementation.
Gamaliel Gad Padillo
Gamaliel is described as a heavy lifter Full-stack Software Developer, with a great tool kit and the creative drive necessary to work with MEW. He’s proficient with various (undisclosed) programming languages that he uses to develop features and implements them for MyEtherWallet.
Mikhail Nikanorov
Looking at Mikhail’s LinkedIn profile reveals that he was a mobile development freelancer for about five years before finally joining up with MyEtherWallet. He’s been MEW’s Lead Mobile Developer for almost two years at the time of writing. Not much else is known about him.
Steven Mieskoski
Steven is a full-stack developer that has a lot of passion for ETH and blockchain. He’s been working with MEW for almost three years and is personally responsible for many partnerships that MEW has developed. As a lead developer, he is in charge of managing these partnerships and helping them transition. When he is not busy with partner integration, he works on products, features, and infrastructure.
Jack Huang
One of the main reasons why MEW is so beautiful and appealing is Jack. His methodology of combining visual arts and UX principles has enabled MyEtherWallet not only to be used but also to teach millions of enthusiasts about Ethereum.
Katya Michaels
Katya is the person responsible for all of the content on MyEtherWallet. She’s coordinating the team of writers, teachers, and community managers to develop a compelling narrative for enthusiasts to fall in love with MEW. Highly educated, precise, and allegedly extremely critical in her editing.
Secure Platform
MyEtherWallet is considered to be a safe platform by the majority of crypto users. It does not store any sensitive data about you or your wallet. However, there have been cases where MEW users suffered financial losses due to various hacks and scams. None of these scams were because MEW was compromised, but rather because other third-party providers failed to protect their systems.
In general, MyEtherWallet is safe, but because it relies heavily on third-party integrations, which may not be secure, any wallet’s security may be compromised if the user is not careful.
215 ETH stolen in a BGF/DNS hack
On April 28th, 2018, MyEtherWallet was the target of a sophisticated cyber-attack that used vulnerabilities in internet infrastructure to cause MEW visitors to get redirected from the official website to a fake phishing website Russia. The hackers managed to steal $13,000 in ETH in the 2 hours it took to solve the problem, but this was enough news to get placarded with “MyEtherWallet Hacked!” headlines.
MEW and its security had nothing to do with enabling this attack. The hackers used a combination of BGF hijacking and DNS vulnerabilities. They hijacked some of Amazon’s AWS resources and used them to route victims to their fake websites.
Regardless, this is one of the reasons why it’s important always to check the domain. Victims were shown a certificate warning, which they ignored, enabling the theft.
Fake mobile apps
The iOS App Store featured an app called “MyEtherWallet” on the third spot in the finance category in December 2017 for $4.99. The only problem, it was a fake app. Once discovered, MEW reacted and requested that it be removed. The Next Web believes they managed to sell over 3000 licenses for the app.
MyEtherWallet is a common target for identity theft. The project’s open-source nature enables anybody with technical competency to create a functional clone that can fool the regular user. Always do your research and remain skeptical.
Fake Chrome extensions
2018 was a rough year for MEW hacks when it was discovered that Hola, a freemium VPN service, was hacked. While MyEtherWallet doesn’t seem to have been a direct target of this attack, MEW released a Public Security Announcement via Twitter to address the concerns.
Anybody that actively used Hola and MEW would have had their keys compromised (since they are usually kept on your device). It’s unclear if anybody lost any assets in this hack.
A more recent example happened in April 2020, when a study conducted by MyCrypto.com and PhishFort identified 14 websites designed to collect data from malicious chrome extensions. Most of these point to the same attacker (or group of attackers), as evidenced by similar data infrastructure. The victims would use these extensions, and their private keys, mnemonic phrases, or Keystore files would get sent over to the attacker to be collected at a later date.
MyEtherWallet was not the only target, as fake chrome extensions for Ledger, Jaxx, Electrum, MetaMask, Trezor, Exodus, and Keepkey were published on the Google Play Store.
To avoid becoming a victim to theft by extension, consider creating a separate profile on your browser, one that you use for your crypto activities, and one for regular browsing. Also, make sure to check the extension permissions to identify whether they could be used maliciously.
Google has stepped up and removed 49 fraudulent chrome extensions from the play store. However, it’s essential to remain vigilant and double-check everything.
Keeping Safe with MyEtherWallet
By this point, it may seem that MEW is not very secure, but in all of the instances above, MEW was never really the problem. Users were hacked because third-parties (Google, DNS servers, AWS, iOS App Store, Google Play Store) were not correctly secure against these attacks.
MyEtherWallet released an Android and iOS mobile app that enables users to quickly and securely log into their MEW account on any computer, without risk of losing data. Make sure to download the official app from the official website. Double or triple check if necessary!
Once you download your app and create your wallet, here’s how you can log in to MEW securely. Go to www.myetherwallet.com and press on “Access My Wallet.”
Select “MEW wallet” from the offered options.
You will be shown a QR code, which you need to scan with your phone. The instructions on what to do on your phone are also presented.
Your phone will process the request and connect you to your wallet. The screen on your computer will change to give you full control over the wallet on the PC.
This connection is secured by your mobile device and is based on app activity. If you switch to another app or press the “Disconnect” button, this will terminate the connection and keep your account safe.
Buy Crypto with a credit card
MyEtherWallet enables users to buy ETH and ERC20 tokens using fiat currency through Simplex and Apple Pay. Depending on your world’s location, the fees vary from 3.99% for US-based individuals and 5.25% for the rest of the world. MEW keeps only 2% of the transaction fee.
This is a much higher fee than an established crypto exchange. However, it provides you with an easy way to invest in crypto. Most people make their first crypto investments using a credit card before they navigate more established institutions with stricter KYC and often require a bank transfer.
Mobile Application
We mentioned this app in the security section as the best and most secure way to login to your MEW account on a desktop or laptop computer. We will expand on this to provide information about how you can create and restore a wallet using the mobile application.
You have MyEtherWallet UX/UI designer Jack Huang to thank for keeping new users safe and sound during the wallet creation process. For example, if you take a screenshot of your backup phrase, you get a warning explaining the risks of what you just did.
The same thing happens if an app takes a screenshot without your knowledge. Make sure to read all of the advice and warnings provided by MEW, especially if you are a newcomer to crypto.
You cannot use the mobile app to access everything that MEW offers, but since you can use it to log in securely on the website, the main feature of MEW mobile is to hold your private keys.
You can check your balances, swap, send and receive transactions, buy crypto using a credit card, and access the support and knowledge bases. For the rest of the features covered in this review, you will have to use the MEW web wallet application.
Creating a new wallet with the mobile app
This is the recommended way to create a new account. Using the mobile app is safe, as the data is contained on your device. Unless your device is severely compromised already, your account should be secure, as long as you keep your backup phrase secret.
To get started, press on the big green button that says, “Create a free wallet.”
MEW will show you three rules to keep your wallet safe. Make sure to read and internalize them.
The next step is to create a PIN code and repeat it. Make sure to input a PIN you will remember, as MyEtherWallet will not help you recover this information. If you forget the PIN, you may lose access to your wallet forever.
At this point, MEW will ask you if you want to use a finger ID to access your wallet. This is up to your preference. We don’t think that finger IDs are ideal, as they can provide physical attackers with an easy method to access your account.
At the next step, your wallet is ready, but it’s time to back it up.
You will be immediately prompted to backup your wallet using a recovery phrase. This phrase can help you if your PIN gets lost, experience a hardware malfunction, or any other “Black Swan” related loss.
On the next step, MEW will prompt you to grab a pen and a piece of paper. We suggest using a journal where you keep important information. On the next screen, you will see your recovery phrase.
Don’t take a screenshot as this increases the risks of losing your account due to a data breach or mishandling of your phone in the future. Be diligent and record your recovery phrase on paper.
You will be asked to repeat the recovery phrase on the next screen, and after successfully fulfilling that action, your account will now be entirely secure.
Restoring a wallet using the MEW wallet mobile app
There is only one option available for restoring on mobile through the use of your recovery phrase.
Other options are only available on the web version of MEW. MyEtherWallet recommends these other options only for offline use of the website and doesn’t consider them secure by any means.
Chrome Extension
My Ether Wallet also has a Chrome extension that enables you to utilize various features that help make crypto life easier. Just make sure to use the official Chrome extension!
The MEW CX app enables users to import wallets or create a new one. It can also help you interact with partner dApps, log in to the web interface, and send and receive transactions.
The most useful feature of MEW CX is creating watch-only wallets, which you can use to securely oversee the value of your assets often, with no risk of losing your assets.
Creating a New wallet
Creating a new wallet with MEW is a serious business. MyEtherWallet is dedicated to educating newcomers about the risks and vulnerabilities they will experience with crypto. MEW’s introduction information is not to be skipped, especially if you are new to crypto.
It is one of the easiest ways to get a “Certificate in basic crypto security,” so ignore the introduction at your own risk.
Here’s the run-down on what they have to tell newcomers:
- MEW is a free, open-source wallet with a client-side interface. MEW talks to the blockchain, but you keep full control over your keys and funds.
- MEW is just an interface. You are in control. There is no recovery of passwords, keys, transaction reversals.
- Your funds are stored on the blockchain. MEW is just a door to access ETH in a UX/UI-friendly way.
- The blockchain is a public, decentralized spreadsheet that is maintained by people all around the world.
- If you lose your keys, recovery phrases, passwords, files, your wallet is gone forever!
- Don’t share your private key, Keystore file, or mnemonic phrase.
- Don’t trust “free” ETH. No giveaway is real.
- Bookmark the website.
- Buy a hardware wallet.
- Contact them about anything. (support@myetherwallet.com)
- Crypto is useful because it’s pseudo-anonymous, secure from third party infringement and geographical locations.
- Digital assets are yours and yours alone. There is no bank or government.
- All you need is a public address, private key, and password to access your funds.
You will read these same 13 points when you create your first wallet with MEW. However, we agree that they are important enough to be repeated. Especially if you are new to crypto, do not fail to acknowledge these points.
Let’s get down to business.
MyEtherWallet Wallet Options
When landing on MEW’s website, you will be instantly faced with a choice. Create a new one, or import an old one. If this is your first wallet, the option is a no-brainer. However, if you already have another ETH wallet, you may wonder if you should import it.
New wallet creation
Creating a new wallet with MEW may be overwhelming at first. However, you have one great choice and two options that will make additional security challenges for you down the line. Whichever you choose, you will have an ETH wallet by the end of it.
Mew wallet
We covered one earlier, and that happens to be the best one right now. Download the MEW wallet app and start from there. It’s the most secure way of creating wallets and logging in to MEW over the web.
Keystore File
This method creates a Keystore file, which can be used together with a password to gain access to your wallet. The Keystore file holds the private key, and losing it can result in the loss of assets in your wallet. If your hard disk or SSD breaks down, you are going to lose access permanently.
If you choose this process, use a strong password.
Ideally, use MEW offline by following the guide and these instructions.
Logging in with a Keystore file is risky. If your connection is compromised in any way, you may lose your assets. However, to use a Keystore to log in, select “Software” from the wallet access options.
Select “Keystore File” and press Continue.
Type in the strong password you gave your wallet and click “Access Wallet.”
Voila! You are interfacing with your brand new Keystore wallet. Now, you just need to figure out how to ensure that the file is always reachable and used over secure networks.
Mnemonic Phrase
Regardless of the warning, which is present only because most users would use MEW online. Mnemonic Phrases are used extensively to create wallets and they represent a real physical barrier to asset loss. Assuming they are completed correctly (offline and using a pen and paper), this method is extremely safe.
The mobile MEW wallet app also uses this method to create new wallets. The only difference is that it enables you to log in with scanning a QR code on your screen.
If you want to use this method, grab a pen and some paper and write down your 12 words. Add an extra word for extra security.
Alternatively, you can just print out a couple of copies and keep them in safe spaces. Just remember to do this offline!
After typing the mnemonic phrase back to MEW, your wallet is created.
To login, you need to choose the “Software” option again.
Mnemonic Phrase, and Continue.
This is the tricky part. You will have to type out the mnemonic phrase every time you want to access your wallet. This is where it becomes painful having a wallet like this, even if it’s incredibly secure.
Already have a wallet? No problem.
You can access any wallet using MEW. MyEtherWallet is capable of creating for you from the software wallets to using the MEW wallet app, hardware wallets, to Chrome extensions. However, software wallets are not recommended for online use due to the inherent risks of losing data. The best idea would be to either use a MEW wallet or a hardware wallet.
Hardware wallet
In this review, we will cover how to use the Ledger and Trezor wallets with MEW. However, other existing support articles can help you with other hardware wallets.
Ledger
Ledger wallets are one of the most secure and intuitive cryptocurrency hardware wallets on the market. Assuming you’ve purchased it from an official distributor, you will experience one of the safest methods of storing cryptocurrency in a semi-hot manner.
Ledgers support all ERC 20 tokens, and Ethereum proving a right choice for usage with MEW.
Before we start, we need to set up some rules to make sure that you are safe. Your Ledger wallet comes with its wallet. According to MEW, you should not import your old MEW address in this wallet” or use the old wallet with MEW. Instead, you will choose a new Ethereum address on your device and use that as the main wallet.
To start, plug your Ledger and unlock the device. Select the Ethereum section and press both buttons to open the wallet.
Enter the Settings section by pressing the buttons again.
Navigate to “Contract Data” and make sure that it’s set to “Yes”.
Once this is done, leave the Ledger for a moment and navigate to MEW.
Ensure that you are on the HTTPS version of the myetherwallet.com website.
The next step is to go to “Access My Wallet” and choose the option that says “Hardware.”
Choose Ledger Wallet as the connection option, then click “Connect with your device.”
You will see a screen showing a variety of networks and derivation paths. You can choose a variety of different networks, but for regular usage, you should select an ETH network. The HD Derivation Path should also be Ethereum. Alternatively, you can also choose the Ethereum Classic blockchain, but that’s a story for another time.
Next up is to select your address for the wallet. On the same screen as the network and derivation path, five addresses will be presented to you. These addresses are all on your Ledger device. Select one that you will use for your main wallet.
Press “Access My Wallet,” and you will be taken to the regular MEW view. You are now using your new Ledger hardware wallet on MEW.
Your old wallet (if you had one) still holds your tokens, and you will need to transfer them over to the new address if they are substantial holdings.
Trezor
Like the Ledger methodology we described above, the Trezor also has its own ETH address, and one should not merely import MEW into the wallet, as this will not be secure. You may end up collecting a lot of assets on this insecure wallet.
To start the process, make sure that your Trezor is set up and running. If you just got your Trezor, you need to go to trezor.io/start to get the process started. The instructions for setting up your Trezor hardware wallet are in your product package, so this guide will not cover those initial steps.
Once your wallet is set up, you can now use it with MEW.
Attach the Trezor to your computer and navigate to myetherwallet.com. Select the “Access My Wallet” button and then “Hardware.” On the following screen, click on Trezor and press “Continue.”
This will forward you to connect.trezor.io, where you can give MEW permission to read public keys from your device. Either allow once or select “Don’t ask me again” and continue. Select “Export” on the next screen, input your Trezor pin, and you will be redirected back to MEW.
Back on MEW’s website, you will be prompted to select networks and derivation paths. For usage with ETH, select an Ethereum network and the Ethereum derivation path. Below, a list of addresses from your Trezor wallet. Select one and press “Access my Wallet.”
This completes the process, and you are now able to use your Trezor with MEW.
MEW features
Now that we’ve covered ways you can create wallets with MEW, and the types of ETH wallets you can access (all of them), let’s dive deep in the rich set of features that MyEtherWallet provides to users.
Dashboard
MyEtherWallet is known for two things. Security and elegance. The MEW team has invested as much (if not more) in infrastructure as they have in UX/UI design. The final product, a beautifully simple and easy to use, yet powerful Ethereum engine.
You can send and receive, have a clear overview of your assets and NFTs, access Dapps, buy ETH with a credit card, or use token swaps from the main screen. Only a handful of features require you to navigate to another view.
Send
The “Send Transaction” feature is the bare-bones requirement for any application called a cryptocurrency wallet. It provides you with the ability to send ETH or ERC-20 tokens to any other ETH address. All you need to do is select the currency type, input an amount, and the recipient’s address. Below these fields, you can see the transaction fee. The fee you pay determines how fast your transaction will be completed, and by clicking on “Edit,” you will be able to see your options.
Except for Transaction speed, the other three choices have relatively low usability. Configuration options enable you to save your transaction profile, and the contract addresses can be used to add frequently used addresses for easy access.
The transaction speed options enable you to determine the priority of your transaction. If you need it completed ASAP, choose fast. Regular may take up to an hour to complete (depending on network activity), and economic transactions may take up to 24 hours.
Swap
The swap feature is used to exchange your current assets for other assets as fast as possible. Depending on the trading pair, you may be offered more than one option. However, MEW is almost always going to be more expensive compared to a significant exchange. The reason for this is because MEW will charge a fee on top of services that charge fees, making swap a terrible idea unless you need tokens ASAP.
Dapps
This is where MEW shines. You can use a variety of MEW-integrated dApps to fulfill a variety of different goals. At the time of writing, there are seven dApps available via MEW. These are:
- Unstoppable Domains - Enables you to give ETH wallets a human-readable name
- Aave - DeFi application that enables you to stake or borrow cryptocurrency.
- Ambrpay - Create recurring payments for savings, reimbursements, subscriptions
- MakerDAO - Generate DAI by collateralizing ETH
- Schedule a transaction - Schedule a transaction to happen in the future
- Name Your Wallet - Enables you to give your ETH wallet a domain name.
- ENS Manager - Register your ETH wallet with a “.eth” domain for $5 USD per year
How to register and manage .eth domains
The ENS, i.e., Ethereum Name Service, enables users to give their wallets a human-readable .eth domain name. This helps you easily share ways on social media for people to support your cause with donations. According to MEW, there are other potential uses, but this is the only reason this dApp was created.
Here’s how you can get your own “yourdomain.eth” address.
The first step is to go to the official myetherwallet.com website and login to your wallet. Once inside, navigate to the dApps area and select “ENS manager.”
Check to see if your domain name is available. It must be three characters or more. If available, you can register your domain name for approximately $5 per year in ETH. Shorter domains can be more expensive.
Once this transaction goes through, your new domain will belong to your ETH wallet.
If you check the “Manage” tab, you will see that your chosen domain now leads to your ETH wallet, and any ETH sent to your domain will end up in your wallet!
Contract
Contract options are advanced. They enable you to interact with smart contracts directly or deploy them on the blockchain. However, these are mostly reserved for developers, and this guide will not cover them in detail. You could use MEW to look through contracts. However, Etherscan is far superior if you need smart contract analytics.
Message
You can sign messages using your ETH wallet to show other people that you own the wallet. They can verify these messages using the “Verify” feature on MEW. Overall, the message encryption can be useful if you have many pretenders, and it’s difficult to identify you among the crowd of similar accounts. It could be helpful for community managers to secure official posts on Telegram groups, forums, or other communications networks. Users can independently verify that the XYZ ETH address signed the message.
Adding custom tokens
Not all ERC 20 tokens are available on MyEtherWallet by default. Nonetheless, you can add any token to the list by utilizing the custom tokens feature. Especially for new tokens, before they get recognition by the wider community, you will most likely have to add them to MEW yourself.
You would use this feature if you cannot find the token you are looking for via search.
To start, click on “+ Custom Tokens.”
Here you will have to add the Token Contract Address, the Token Symbol, and the currency’s decimals. All of this data can be found associated with the token contract address. Let’s pretend that you can’t find Revain Token on MEW (you can) and how we would go about adding it to MEW. The first thing you would need to get is the token contract address, which should be provided by the cryptocurrency developers.
The token contract address for REV is 0x2ef52Ed7De8c5ce03a4eF0efbe9B7450F2D7Edc9
If we look for this token contract address on Etherscan.io, we will see a token tracker associated with the contract.
Accessing the Token Tracker page will give us the decimals of the token in question.
In the final part, the token symbol is easy, and you should already know it by being interested in whatever project you are trying to add to MEW. The last step is to input this information in MEW and access the token interface.
Naturally, since MEW already reads REV by default, this will result in an error saying that the token is already loaded into MEW. However, for any other token that you want to send or receive, this will result in a positive message and you will be able to see the new token in the tokens list.
MEWConnect Protocol
The MEWconnect client is designed to be used by third-party dApp developers to integrate their solution with MEW. Once integrated, MEW users can access the dApp directly from the user interface of the wallet.
MEW integration requires end-to-end protection and uses the standard client-side generated keys that keep user activity private. According to MEW, adding this integration is simple and only requires a few code lines, while the rest is taken care of MEWconnect and MEW wallet.
dApps that integrate will enable users to easily connect using the MEW wallet mobile application, increasing the number of potential users for the dApp.
Regular MEW wallet users will discover the dApp, providing a valuable influx of potential users for dApp developers.
MyEtherWallet provides a significant amount of support for developers that desire to integrate with MEWconnect, and they have substantial technical documentation to help developers.
MEW Community
MyEtherWallet has a wide footprint online. At the time of writing, the total followers across social media platforms (Facebook, Twitter, VK, and Instagram) are approximately 130k followers, mostly on Twitter. The MEW community is actively blogging to bring awareness and support to various topics, with countless articles on Medium, and 25 highly technical articles on MEWtopia, the wiki-style website for MEW.
Lastly, the community is actively contributing to the 53 Github repositories related to MyEtherWallet. Being an open-source project, MEW’s current success can be partly attributed to the overarching crypto community’s integration and involvement in the project.
Support
Following the massive community involvement in the project, it’s doubled by the impressive amount of support that is already available on the website. If you cannot find a solution to your issue, direct support is available via email only.
In addition to the support documentation, MEW hosts a wiki-style encyclopedia that contains significant amounts of informative content, where you can learn how to get started with MEW, follow the most recent updates, and get informed about complex technical implementations.
Legal
MyEtherWallet is a free, open-source, client-side wallet for easy and secure interaction with the Ethereum blockchain. MyEtherWallet Inc. is a private company that controls MyEtherWallet.com, MyEtherWallet mobile applications, MEW Wallet, MEWconnect, and the web browser extension. It is established in the Greater Los Angeles Area, West Coast, Western US. MEW hired approximately 15 employees at the time of writing.
Looking at the terms and conditions, all legal disputes with MEW that need to be settled in court are governed by the law of California. The cases are to be settled in federal and state courts in California for any class action lawsuits or proceedings that arise from your use of MEW and related services.
However, any legal issue must be raised within one year of the cause of the event. Any litigation that arises after one year has passed will be considered permanently barred to the extent permitted by California law.