The bag was very good, very well built. I was very impressed with how durable the plastic is and is very reinforced. it was missing the front handle, when buying are small parts that are accessories, the most important part of the product, this shows the attention to detail that your company can and will offer. As an aside I don't know at this point if this case was ever returned or just not processed but with all the viruses nobody wants anything used by anyone else unless stated otherwise thankfully I have a WABI home sterilizer that this suitcase could fit in,
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