Customer Communications Management Software
Customer communications management software helps companies to get a general overview of customer interactions across different channels. Contacts can come from phone calls, emails, social media, or other channels. To learn more about customer communications management software, read the reviews in this category.
SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers, all while reducing IT costs.
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity…더보기
Save yourself the paperwork! Automate and digitise your communications thanks to our AR solution.
ROBIN is a tech & consultancy firm based in The Netherlands, specialised in eCommerce customer service. We are the only customer service technology company in the world that helps its customers build performance, stay on top of the rising shopper expectations and greatly improve the customer experience (CX). We are a warm, personal sort of company made…더보기
Professional Document Creation with the power of the SAP Cloud The Document Automation Service allows businesses to automatically create high quality pdf documents based on flexible input data and individual document templates. The service can be easily embedded in any business processes to produce customer specific contracts, order confirmations and…더보기
Everything you need to redefine your customer support. Kiodesk offers users a help desk platform that operates as a fully managed cloud service.
Our award-winning CCM solution, Quadient® Inspire, enables organizations to create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.
Rocketlane is a Collaborative Customer Onboarding Platform that helps you shorten time to value, and deliver a delightful onboarding experience
Elixir Tango is a SaaS Platform, with Expert Consultancy & Design by Elixir for Customer Communications management. Customer communications are outcomes of a business process between an organization and its customers. Elixir Tango is a web-based platform that provides agile and configurable functionality to compose and conduct desired customer…더보기
Napersoft CCM Document Platform 7 is our latest distributed platform solution for Microsoft Windows servers. It was developed for todays wired world and offers browser-based computing with many new and advanced features.
FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications.
GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. 65+ insurers leverage GhostDraft to streamline the creation, delivery, and management of personalized…더보기
Bdoc Suite is a complete Customer Communication Management (CCM) solution built around a centralized document repository, a cross-media production and distribution environment, and an interactive writing and customer document management application. With Bdoc Suite companies implement an end-to-end controlled communication process, addressing printing…더보기