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Customer Service

Customer Service software assists organizatiosns in improving the experience of their clients. Help Desk software, Live Chat software, Customer Self-Service software, Social Customer software - all of these tools improve and facilitate the interactions between customers and companies. This software also helps businesses track customer interactions, log complaints and identify potential issues. Reviews in this category provide information and ratings about all the popular tools.
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timetrade logo
Revainrating 5 out of 5

5 Review

TimeTrade Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses. Connect prospects and customers – at the peak of their interest through any channel – with the right team…

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appointmentplus logo
Revainrating 5 out of 5

5 Review

AppointmentPlus is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial…

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goreminders logo
Revainrating 4.5 out of 5

5 Review

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages, recurring appointments, & free trial. Quotes from users…

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remindercall logo
Revainrating 4.5 out of 5

5 Review

With ReminderCall, you can send HIPAA-compliant, automated appointment reminder calls, text messages and emails from your own software. Our platform works with EHRs, EMRs, Spreadsheets, Google Calendar, and Microsoft Outlook Live. We can also create a custom solution if you use a proprietary calendaring system. Start stamping out no-shows with…

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osticket logo
Revainrating 5 out of 5

4 Review

osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

web+center logo
Revainrating 5 out of 5

4 Review

What is Web+Center? Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications…

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helpdeskz logo
Revainrating 5 out of 5

4 Review

HelpDeskZ is a PHP based which allows managing the site's support with a web-based support ticket system. It receives and answers customers any doubts.

hesk logo
Revainrating 5 out of 5

4 Review

Hesk is a helpdesk, and customer support. It has features like centralized support system where you can organize, prioritize and track ticket category, ticket urgency and current status.

supportbench logo
Revainrating 5 out of 5

4 Review

Supportbench is a cloud and web based technical and customer support ticketing system that help organizations to deliver next level support.

close support logo
Revainrating 5 out of 5

4 Review

Close Support help desk software is a multi-user service desk application, simple to install and easy to use. The software will enable your service team to work effectively and efficiently, solving problems and providing top class customer service.

deep.assist logo
Revainrating 5 out of 5

4 Review

The expert system for your customer interaction centre

e-helpdesk support logo
Revainrating 5 out of 5

4 Review

Integrated Web based Solution for HelpDesk

git-zen logo
Revainrating 5 out of 5

4 Review

Git-Zen coordinates your Zendesk tickets with your GitHub commits and issues.

itam logo
Revainrating 5 out of 5

4 Review

ITAM helps to manage support requisitions from users and monitor the performance of the support team through a web-based system which can be accessed from anywhere.

luminjo logo
Revainrating 5 out of 5

4 Review

Luminjo is a customer service software that allows you to centralize all user questions, follow the evolution of your conversations and manage the distribution of the conversations to your agents

desk360 logo
Revainrating 5 out of 5

4 Review

Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp, and even a message box inside their mobile apps)…

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diamantedesk logo
Revainrating 5 out of 5

4 Review

Key Features of DiamanteDesk - open-source allows full control over the system and its code base, easy customizations, extra development and integrations as well as building strong community around the product - modern and the most prospective technologies used: PHP 5, Symfony2, OroPlatform, Bootstrap, HTML5, CSS3 - deep integrations with CRM systems…

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estreamdesk logo
Revainrating 5 out of 5

4 Review

eStreamDesk is a easy-to-use cloud-based help desk and ticketing system.

adereso helpdesk logo
Revainrating 5 out of 5

4 Review

Adereso Helpdesk is a powerful platform that helps you to centralize your customer support in one place and improve first response time over Whatsapp, social media, email and many others.

ects logo
Revainrating 5 out of 5

4 Review

ECTS is a cloud-based complaint management solution that helps businesses across various industry verticals to automate and manage their complaint workflow process. ECTS allows customers to submit issues and complaints electronically via external web portals. Users can notify appropriate staff members of incoming complaints, assign follow-up tasks…

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