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Web+Center Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Help Desk

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Description of Web+Center

What is Web+Center? Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. Community colleges, hospitals, small businesses, non-profits and government organizations love Web+Center’s rich feature set and ease of use. A full version of the suite is free for up to 2 techs and does not time out, nor is it limited by the number of customers or cases.

Reviews

Global ratings 4
  • 5
    4
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool at an affordable price: Web+Center

I like how easy it is to create forms, surveys and other marketing materials. It's also very user friendly when you're first starting out. There are some things that could be improved but nothing too major. We have been able to create everything we need for our business so far with this software. The customer service has been awesome as well. They really want to help you and will make sure you are happy with your purchase. This software allows us to keep track of our customers, their orders…

Pros
  • You can customize every aspect without having an extensive background knowledge about programming (which most certainly do not)
Cons
  • Not the best

Revainrating 5 out of 5

Great tool helps organize my work life

The ability to manage all of our information in one place, including emails, calendars, contacts, etc. This makes it so much easier for us to stay organized. We never have to worry about losing or misplacing a document. It also makes searching for documents simple if we need them at any point during the day. Sometimes there are lag times when looking up specific information which can be frustrating. But I think that this is just something that happens with web applications and not really…

Pros
  • Ability search across multiple platforms (email/contacts)
  • Great interface
  • Easy navigation between modules
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great tool at an affordable price: Web+Center

I like how easy it is to create forms, surveys and other marketing materials. It's also very user friendly when you're first starting out. There are some things that could be improved but nothing too major. We have been able to create everything we need for our business so far with this software. The customer service has been awesome as well. They really want to help you and will make sure you are happy with your purchase. This software allows us to keep track of our customers, their orders…

Pros
  • You can customize every aspect without having an extensive background knowledge about programming (which most certainly do not)
Cons
  • Not the best

Revainrating 5 out of 5

Great tool helps organize my work life

The ability to manage all of our information in one place, including emails, calendars, contacts, etc. This makes it so much easier for us to stay organized. We never have to worry about losing or misplacing a document. It also makes searching for documents simple if we need them at any point during the day. Sometimes there are lag times when looking up specific information which can be frustrating. But I think that this is just something that happens with web applications and not really…

Pros
  • Ability search across multiple platforms (email/contacts)
  • Great interface
  • Easy navigation between modules
Cons
  • Some disadvantages