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LiveZilla Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Customer Service, Help Desk

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Description of LiveZilla

We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook into your ticket system. 10 years of experience in the field of Customer Support Software and over 100.000 happy LiveZilla users make us the perfect all-in-one solution for every webmaster.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Google SEO integration with very helpful customer service team!

I like how it integrates well with my website so there's no additional setup required! It can be difficult sometimes figuring out what they're trying to do when we have different questions or problems at times though. The customer service team has been very helpful as far as being able to answer any question we may need answered regarding their integration within Google+. It does exactly what it says it will which makes it super useful especially if you don't know much about SEO/Google rankings

Pros
  • Also because everything seemed seamless this also made our life easier by allowing us more time focus attention elsewhere instead worrying over technical issues etc.
Cons
  • There are disadvantages

Revainrating 4 out of 5

Very professional and user-friendly experience with excellent client attentiveness

The features are many - we can add/remove custom fields easily as well as sort by these new added options too! I am using this product mainly because it's so easy to set up & use across multiple sites (including self hosting). It does have its limitations though regarding SEO reporting which i'd like solved soon if possible :) But overall great service from their team has been fantastic. They've taken care of any issues or questions very quickly at time when they needed fixing ASAP due to other

Pros
  • I like that it is very easy to integrate with other platforms too
Cons
  • I dislike the limitations in the SEO reporting at the moment

Revainrating 5 out of 5

Google SEO integration with very helpful customer service team!

I like how it integrates well with my website so there's no additional setup required! It can be difficult sometimes figuring out what they're trying to do when we have different questions or problems at times though. The customer service team has been very helpful as far as being able to answer any question we may need answered regarding their integration within Google+. It does exactly what it says it will which makes it super useful especially if you don't know much about SEO/Google rankings

Pros
  • Also because everything seemed seamless this also made our life easier by allowing us more time focus attention elsewhere instead worrying over technical issues etc.
Cons
  • There are disadvantages

Revainrating 4 out of 5

Very professional and user-friendly experience with excellent client attentiveness

The features are many - we can add/remove custom fields easily as well as sort by these new added options too! I am using this product mainly because it's so easy to set up & use across multiple sites (including self hosting). It does have its limitations though regarding SEO reporting which i'd like solved soon if possible :) But overall great service from their team has been fantastic. They've taken care of any issues or questions very quickly at time when they needed fixing ASAP due to other

Pros
  • I like that it is very easy to integrate with other platforms too
Cons
  • I dislike the limitations in the SEO reporting at the moment