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MessageMadeEasy.com Review



Very good

Revainrating 4.5 out of 5  
Customer Service, Appointment Reminder

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Description of MessageMadeEasy.com

A message broadcast SaaS that allows users to self-manage and target message multiple contact groups via voice, text, and e-mail.


Global ratings 4
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Type of review

Revainrating 4 out of 5

Useful Application To Enhance Customer Service

The best part about this tool is its ease of operation as well as the amount of flexibility it offers for both sending messages or listening in real time to conversations between customers who are interacting with your business online. I do not dislike anything at all regarding my experience using this software so far! It has been very easy to learn how to use. We have had no problems yet since we started utilizing messaging services from their platform through our website's chat function which

  • Ease of Use & Flexibility
  • Great customer service, especially if you reach them via phone.
  • Very informative support staff that takes great pride into providing excellent answers quickly whenever called upon..even over weekends :)
  • Nothing whatsoever here

Revainrating 5 out of 5

Very good contact point that makes everything very user friendly

I love how easy it is for me as an agent or customer service rep (CSR) with my own phone number/extension within MME! It's so much easier than having customers call in - they can just hit "1" from their mobile device which transfers them right into our CSRs' lines of communication instead; plus we never lose track if someone hangs up during one conversation before transferring over because sometimes people do hangup unexpectedly when calling through 1 vs 2 way transfer services like this!! The…

  • Easy to use interface, very intuitive.very user friendly&ampeasy to learn platform that really works well even without training

Revainrating 5 out of 5

Simple email tool but has room improvements

It's easy to use with many features like auto responders, autoresponders, etc. I can also send out emails through it as well. Some of my clients are located outside US so sometimes is hard for them to receive messages. They have not yet added an option for international customers. But i believe they will in future updates. If you're looking for a simple way to manage your marketing campaigns then this may be perfect for you! We use Message Made Easy because we wanted something that was user…

  • Great support too :)
  • It is hard to say

It's easy for me as an admin of my organization (a non profit)to be able tune in or out any callers I want with just one click! The system is very user friendly so it doesn't take long at all before you feel comfortable using this platform - which makes managing calls more efficient than if we had our own phone lines set up by people who were not familiar w/the software & technology involved!! Also love when they have special offers where your group can get free credits from other organizations

  • Easy to navigate, find info fast
  • Very quick response time via email support team
  • Support staff always available online 24 hrs 7 days A week even weekends :)
  • Nothing