Other Customer Service Software
If a product cannot be accurately categorized in another established Customer service category, it goes into this category. Products in Other Customer service category can be in emerging spaces that are not yet well-defined and are often pioneers of new types of software. To learn more about them, read the reviews.
Uplight is a cloud software company designed to help utilities transform their customer experience and operations.
botypie is a tool that allow user to create facebook messenger chatbot that help to increae conversations and sales without coding knowledge.
Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.
Simplemnt is a smart, multi-step form to collaborate with customers on next steps, share content, and consolidate your onboarding experience into one place
Arcutel IVR is an IVR software that provides an automatic telephone service to businesses of all sizes.
CallTaker is a customer service software that allows users to connect and service their businesses and customers more efficiently. it allows to do log calls, create requests, assign tasks, run reports, dispatch technicians.
Plantt connects to your sales and support tools, analyzing your conversations to create a tailor-made customer experience.
Sierra Gold uses advanced SaaS solutions to provide clients with critical tools to manage call records in order to report and visualize call details, calling patterns, and IP voice traffic to manage expense budgets, corporate compliance initiatives, and position for the always unforeseen forensic discovery.
Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.
Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
Cx MOMENTS AI to automatically analyse and categorize customer tickets and better escalate issues to other teams, detect topics for agents training and proritize self-service content.
24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.
Ongair is a dashboard that enables businesses to perform customer care on WhatsApp and soon on WeChat and other popular Instant messaging platforms. With our Zendesk integration you can use Zendesk to manage your team and tickets.
Retain customers with a high performing cancel experience
ChoiceView Live Agent is a solution that allows you to share visual information with customers and field personnel through mobile devices or web browsers.
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an…더보기
This service allows clients who currently have an in house system or who only want the capability to review data on an as needed basis. CDR-Data will collect, verify and report on anomalies on a daily basis and deliver a file to the client for import to their system or storage.
HypaType is a simple shorthand for your Windows PC. It is a way of typing the same thing with fewer characters.
A Comprehensive Call Recording and monitoring solution
The ProFM Helpdesk system is an easy-to-use breakdown reporting and maintenance management system for facilities maintenance or operating services.