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CocoFax Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Office, Fax Software

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Description of CocoFax

CocoFax is a Singapore-based online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT...) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Very good filing software and fast delivery

I like how quickly we receive documents via this system as compared to regular mail or courier service which takes time for us in receiving our bills/documents from banks that require them by law (which are also large files). There's no way around it when you're sending an invoice through email - either attach your file directly onto each individual line of text OR send yourself another copy using something else instead! We use these services daily so there isn't much more i can say about…

Pros
  • I love how quick and easy it is to file invoices
Cons
  • The only thing I dislike about this service is that it can be a bit confusing to navigate at first

Revainrating 4 out of 5

Very quick and efficient way with great service

It was easy to get set up quickly after our salesperson walked us through it! There were some minor bugs that we had trouble resolving but customer support from their team has been very responsive in troubleshooting those issues for me! I do not dislike anything about this product at all - everything so far seems easy enough (and there are no reported problems). We have used other providers before which can take 2 or 3 weeks just getting setup once you've done your initial training of staff who

Pros
  • Setup/training takes less time
  • Customer service is excellent, quick responses back if something goes wrong.
  • without extra hassle involved because employees understand what needs changed when doing paperwork manually versus electronically via eFormation software.(this saves lots money!)
Cons
  • Initial

Revainrating 5 out of 5

Great document management software with excellent customer service

I like that it can be used to send documents via email or by printing them out locally (I use this for our internal docs). It's easy enough so anyone should have no problem using/learning how to do things quickly once they get familiarized wtih its interface! The price point could possibly go up but right now there are other options in similar categories at lower prices if you're looking into something more affordable than what we currently offer - however their support team has been very…

Pros
  • Great way quick access
  • Ease of navigation
  • Wide variety within each category, including free service offers from partners such yas Google Apps & Gmail account setup.
  • Email / print capability is good with many clients needing either one
Cons
  • There are troubles

Revainrating 5 out of 5

Solid Email Encryption Software with Great Support

The support team at Coconutfax are very responsive to all of our needs! they provide us access from anywhere in world that has internet connection as well which allows for remote workflows where needed or wanted!! I have not found any downsides yet but i would like more integration options between coconut email accounts and slack channels so we can utilize these tools together when required (ie group chat). In addition their service provides me peace of mind knowing my documents remain secure…

Pros
  • great product management experience too
Cons
  • There are troubles

Revainrating 5 out of 5

A simple solution and great alternative other than printing

The ease of use to send out documents in real time as well has all your legal documentation being available for easy access when needed by any employee or customer service representative. Not much but it's ok! I would say that there isn't anything really bad about this product so far. Just give them another try if you haven't tried before because they have been improving every year since my last experience using their services back at least 6 years ago. Sending out multiple copies without…

Pros
  • Great user interface
  • Easy navigation around.
  • Very simple design with no unnecessary steps, just straight forward process from start until finish is complete along w/ quick turnaround times (less than an hour)
  • Allows me flexibility & control over what information gets sent where via email templates which are very customizable according t o
Cons
  • Nothing