Following the instructions, I unpacked the EVO, charged it and set it up as described. I had an initial problem (my fault) but contacted support over the phone. I expected DJI to last a few weeks. On the 4th call a person answered, a real person. He was patient and walked me through setting up my controller (he was VERY familiar with the hardware) which I missed. After that was done he stayed on the line while I put this little man on my first flight. I've been flying the EVO for 3 hours now and over 250 hours with the others' drones. I found it very easy to fly and the controller is all you really need for a standard picture and "fun" flying. It's surprisingly responsive, and it only takes a few seconds to figure out the built-in menu. I give the EVO drone 5 stars for the all in one offering and if I could give 6 it would be for the customer service. The image was taken at an altitude of about 100 feet with a range of about 800 yards.
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