Zap has helped us identify areas of improvement that would otherwise be difficult or expensive without it! From having an easy dashboard with our sales team using Excel we were able fix problems at their sources quicker than before - saving both time & money!! Great customer support too :) No dislikes so far but also not enough space either ;) Highly recommend you give this software try if your looking out there as I am sure they can offer something similar/better suited? The fact all reports get published straight into excel meaning no need 2 wait 4 updates from any system which reduces downtime by almost 100% compared2to waiting around while updating systems manually. The best thing about ZapData hub it's ease of use with all our different systems that we work w/o having problems getting an end user report out when needed! There are some features I would like added but this has been discussed before & they will get there eventually!! Great product if you're looking at doing reports from multiple sources (Financials + ERP) as well or just need one place where everything comes together easily without needing several separate apps open etc..